Terms and Conditions
These terms and conditions govern your use of MR Green Casino and its associated services. By registering an account or accessing our platform, you acknowledge that you have read, understood, and agreed to be bound by these terms and conditions. MR Green Casino reserves the right to amend these terms at any time, and it is your responsibility to review them regularly.
Account Registration and Verification
To access MR Green Casino services, you must be at least 18 years of age or the legal age of majority in your jurisdiction, whichever is higher. You are required to provide accurate, current, and complete information during the registration process. Each player is permitted one account only, and creating multiple accounts may result in suspension or permanent closure of all associated accounts.
Verification of identity is mandatory before any withdrawal can be processed. You must provide valid identification documents, proof of address, and payment method verification when requested. MR Green Casino reserves the right to request additional documentation at any time to comply with regulatory requirements and prevent fraudulent activity. Failure to provide requested documents within 30 days may result in account suspension and forfeiture of any winnings.
You are responsible for maintaining the confidentiality of your login credentials. Any activity conducted through your account will be considered your responsibility. MR Green Casino will not be liable for any losses resulting from unauthorised access to your account due to your failure to keep login information secure.
Deposits, Withdrawals and Payment Processing
All financial transactions at MR Green Casino must be conducted in accordance with these casino terms and conditions. Deposits are credited to your account immediately upon successful processing, though some payment methods may experience delays beyond our control. The minimum and maximum deposit limits vary depending on the payment method selected.
| Transaction Type | Minimum Amount | Maximum Amount | Processing Time |
|---|---|---|---|
| Credit/Debit Card Deposit | £10 | £5,000 | Instant |
| E-wallet Deposit | £10 | £10,000 | Instant |
| Bank Transfer Deposit | £20 | £50,000 | 1-3 business days |
| Credit/Debit Card Withdrawal | £10 | £5,000 | 1-3 business days |
| E-wallet Withdrawal | £10 | £10,000 | 24 hours |
| Bank Transfer Withdrawal | £20 | £50,000 | 3-5 business days |
Withdrawals can only be processed to the same payment method used for deposits, except in circumstances where this is not feasible. All withdrawal requests are subject to verification checks and may be delayed if additional documentation is required. MR Green Casino reserves the right to impose additional verification procedures for withdrawals exceeding £2,000 or for accounts flagged by our security systems.
Any bonuses, promotional funds, or winnings derived from promotional offers must meet wagering requirements before withdrawal. Attempting to withdraw funds before completing wagering requirements will result in forfeiture of the bonus and any associated winnings. Currency conversion fees may apply if transactions are processed in a currency different from your account currency.
Responsible Gaming and Account Restrictions
MR Green Casino is committed to promoting responsible gaming practices. Players have access to various tools to manage their gambling activity, including deposit limits, loss limits, wagering limits, session time limits, and self-exclusion options. These limits can be set or modified through your account settings.
Deposit limits take effect immediately when reduced but require a 24-hour cooling-off period when increased. Self-exclusion can be requested for periods ranging from 6 months to permanent exclusion. During a self-exclusion period, you will not be able to access your account, and MR Green Casino will take reasonable steps to prevent you from opening new accounts.
If we suspect that you may be experiencing gambling-related harm, we reserve the right to restrict or suspend your account. Players who feel they may have a gambling problem are encouraged to seek help from organisations such as GamCare or Gamblers Anonymous. MR Green Casino provides links to support services and resources for problem gambling.
Bonus Terms and Promotional Offers
All bonuses and promotional offers at MR Green Casino are subject to specific terms and conditions that must be read and accepted before claiming. Unless otherwise stated, all bonuses carry wagering requirements that must be fulfilled before any winnings can be withdrawn. The standard wagering requirement is 35 times the bonus amount, though this may vary by promotion.
Bonuses are available to eligible players only and cannot be claimed in conjunction with other offers unless explicitly stated. Maximum bet limits apply whilst wagering bonus funds, typically set at £5 per spin or bet. Exceeding this limit may result in bonus forfeiture and removal of associated winnings. Certain games may contribute differently towards wagering requirements or be excluded entirely.
| Game Category | Wagering Contribution |
|---|---|
| Slots | 100% |
| Table Games (Roulette, Blackjack) | 10% |
| Video Poker | 10% |
| Live Casino Games | 10% |
| Progressive Jackpot Slots | 0% |
Bonuses expire 30 days after being credited to your account unless otherwise specified. MR Green Casino reserves the right to void bonuses and remove winnings if terms are breached or if fraudulent activity is detected. Bonus abuse, including creating multiple accounts to claim offers repeatedly, will result in account closure and forfeiture of all funds.
Game Rules and Dispute Resolution
All games at MR Green Casino operate using certified Random Number Generator technology, ensuring fair and random outcomes. Game rules, return to player percentages, and specific features are available within each game’s information section. It is your responsibility to familiarise yourself with game rules before playing.
In the event of a technical malfunction, all affected bets and payouts are rendered void. If you experience a disconnection during gameplay, your bets will be settled according to the game outcome once connection is restored. MR Green Casino maintains records of all transactions, and these records shall be considered final in any dispute.
Should you wish to raise a complaint or dispute, you must contact customer support within 30 days of the incident. All disputes will be investigated thoroughly, and MR Green Casino will endeavour to resolve issues within 14 days. If a resolution cannot be reached, you have the right to escalate the matter to the Independent Betting Adjudication Service or the relevant licensing authority.
MR Green Casino reserves the right to void bets or withhold winnings if we suspect collusion, cheating, fraudulent activity, or any breach of these mr green casino terms and conditions. Any decision made by MR Green Casino management regarding interpretation of these terms shall be final and binding.